Feature Requests

Hey guys, your CC processing speed it brutal. Consistently taking 5+ days to receive CC payments. Can you PLEASE fix this? Every CC processor on the market has funds in my account in 2 days or less. With 95% of the time by the next day. I understand your software overlays on top of stripe, but this is a deal killer for small businesses that rely on daily/weekly cash flow.

The "Additional Contacts stores a number on desk top but that is it. It is not available on the mobile, nor does it show up as an existing customer on incoming calls. An "Additional Contact" may be the one calling 50% of the time, and it's frustrating not having their info more available.

Please add French language support to the virtual system Jessica, as approximately 90% of people in our region speak French, and local legislation prohibits the use of English-only interfaces.

Many times my techs find themselves in areas with poor internet service. Workiz is inaccessible when this happens. We desperately needs an offline mode that will sync any changes made in the field to the job once internet service is restored. Pretty please with a cherry on top!

Whether it’s your personal life or your business schedule, recurring events are the secret to staying organized and stress-free. ✨ For Business: Keep maintenance and service calls on track Save time by not re-entering the same jobs Build trust with customers by showing up consistently ✨ For Personal Life: Never forget birthdays, anniversaries, or important appointments Stay consistent with workouts, routines, and family time Create balance between work and home life Recurring events aren’t just reminders—they’re a system for success. ✔

I'd love if we had a way to send an sms text to a bulk list of clients for marketing. (upload a CSV file, send text with emojies)

We'd like to send out a notification to admin when an estimate is signed. It does have 'approved' but someone manually has to go in and set that.

Line item discount

Please create an option for progress billing within the invoices. It’s important for most commercial and construction projects. Thank you!!!

We have several employees, of which either works in the Office, from Home, or out of country; it would be very beneficial to see all agent's call status (available, unavailable, on a call (who they are speaking with), etc.