Feature Requests

Many people have asked for this to be added. I deem this necessary for planning out our day.

I would like to be able to add notes on the schedule, like meetings, etc & would like to be able to see employees off on the job schedule screen. I need my coworkers to be able to see it there instead of having to go to Timeline. They wont think to check that daily as we don't use it to schedule our techs daily hours. We use Quickbooks for their time clock feature.

I would like to be able to schedule appointments with a customized "time frame." I.E., 8am-11am, 11-2pm, etc. Each time frame could hold multiple jobs. i.e. "today we have 4 jobs to complete between 2 and 5 pm." Then, I would like to easily be able to drag each job into the desired order while seeing their location on the map. This would be a game changer for my appliance repair scheduling!

We are a one person company and only use the month view. It would be wonderful if we could schedule an entire day off and see it marked off on the monthly calendar instead of the timeline view (which we don't use). It seems like that should be an option and should most definitely show up on the calendar.

Thank you

I’ve been using your system to schedule jobs for my business, and I’ve encountered an issue that’s causing significant inconvenience. When I mark time off for a technician, it only appears on the Timeline Week view, but not on the Day, Week, or Month schedules. This makes it extremely difficult for my dispatcher to see when a technician is unavailable. As a result, jobs are sometimes booked for technicians who aren’t even working. This inconsistency is frustrating and doesn’t make sense. It would be much more efficient if time-off entries were visible across all scheduling views. I hope this can be addressed soon

I think I've asked for this before but just in case I'll ask again. If we schedule events to pick up material or time off that should be visible in the app for techs to see. We should NOT have to add picking up material as a service ticket. This would such a big help for everyone. If this gets added there should be no reason why it should only be created for the most expensive plan as this should be a basic feature. Also, I've been told before I had to upgrade my plan to have that feature but I have spoken to people who use this software and have told me this is not on their plan. PLEASE make this happen

Jobs should not by default require a schedule date. If an estimate is one, it is nice to make sure all the parts are in stock first. Maybe a new status and toggle the ability to schedule, just like you can do with a lead…

It would be nice to have the ability to schedule a meeting, travel time etc. into the schedule without linking to a job or client.

When you have multiple techs on a job, having it show for each of them on the calendar