schedule jobs time off
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Ronit Levy
I’ve been using your system to schedule jobs for my business, and I’ve encountered an issue that’s causing significant inconvenience. When I mark time off for a technician, it only appears on the Timeline Week view, but not on the Day, Week, or Month schedules. This makes it extremely difficult for my dispatcher to see when a technician is unavailable. As a result, jobs are sometimes booked for technicians who aren’t even working. This inconsistency is frustrating and doesn’t make sense. It would be much more efficient if time-off entries were visible across all scheduling views. I hope this can be addressed soon
idan kadosh
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Boaz Schonherz
Hey Ronit Levy
Thank you for this feedback.
I'm happy to share that starting mid next month, we will start a gradual rollout of our new time-off features, which will be integrated into all scheduler views.
With this update, technicians will also have the ability to request time off directly through their mobile app, while admins will have the option to approve or decline these requests and it will be displayed in accordance on the schedule.
Thank you,
Boaz / Product
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Ronit Levy
Boaz Schonherz Thank you that sounds great. I appreciate your assistance.