Andre Marshall
  1. Direct & Immediate Communication
Text messages have a 98% open rate compared to email’s ~20–30%. A text blast ensures critical updates, promotions, and reminders reach customers instantly and are actually seen.
  1. Increased Customer Engagement
People respond to texts faster than emails or calls. A bulk SMS feature allows businesses to announce seasonal promotions, service discounts, reminders, or urgent updates (like same-day availability) in real time, driving faster responses and bookings.
  1. Revenue Growth Tool
Targeted message blasts can quickly fill the schedule during slow periods, promote upsells (like roller or spring upgrades), and create repeat business through maintenance reminders—turning idle time into revenue opportunities.
  1. Operational Efficiency
Instead of manually sending texts one by one, a mass message saves time and ensures consistent messaging. This improves workflow efficiency while reducing errors or missed outreach.
  1. Customer Retention & Loyalty
Regular, value-driven texts (VIP offers, safety tips, reminders) help build stronger relationships with past customers, keeping the business top of mind when they need service again.
  1. Competitive Edge
Most small service businesses still rely on calls or emails. Adding a text blast feature gives a modern, customer-preferred communication tool that sets the platform apart from competitors.