I’d like to raise a concern regarding user scheduling and availability in the platform.

At the moment, there is no proper way to set individual technician availability or recurring days off. Not every technician works standard company hours, and relying on manually adding time-off entries or creating “fake jobs” to block schedules is not a viable or scalable solution.

This creates unnecessary friction for dispatching, increases the risk of scheduling errors, and slows down daily operations.

I strongly believe this is a core feature that should be prioritized over secondary developments. A proper solution should include:

Recurring weekly availability per technician

Ability to set recurring days off

Clear distinction between company hours and technician availability

These are fundamental scheduling tools for any field service software and are essential for efficient operations.