Save confirmation pop up
Chris Holmes
The new feature where Workiz is trying to prevent unsaved changes from being deleted but popping up a box letting you know that you need to save changes, is a great idea, however the way it is implemented is extremely annoying. Every time you open anything in the system (job, invoice, lead, etc.), workiz thinks that you have made a change and will prompt you to save changes. Even if you do not actually edit anything. Even the act of scrolling, or highlighting a field to copy the data, is considered making a change, and you will get the pop up. Another example, is if you open a job, then simply click on Estimates, you get the pop up. Every other software platform I have ever used that has this safeguard, only applies it if you actually make a change to the data. Please fix this, it is such a wast of time to click the update button every time you look at a job or anything else.
Boaz Schonherz
Hey Chris Holmes
Thank you for reaching out.
What you’re describing sounds like a bug and not the expected behavior for when this message is prompted.
Could you please share a more detailed example so we can investigate further?
Thank you,
Boaz / Product
Boaz Schonherz
Chris Holmes
After further investigation, we found that this is indeed a bug. A fix is planned for release later this week.
Thank you again for bringing this to our attention.