I can't police my whole company for nuances of the software. One of which is employees adding copious amounts of line items in our price book b/c they don't understand they're creating a new item instead of selecting the item they started typing to find.

Please have a pop up catch that asks if we want to make a new item. Or an obvious box to check if someone is going to make a new item, that way they have one extra step to create a new price book item.

It's crazy how many line items I have for the same service or product with tiny iterations that make them different for whatever job the tech was on and labeled it in the moment.