Option to Choose the Texting Phone Number
Davit
I currently have over 30 phone numbers in my CRM system, but only one number is used for messaging. I would like the ability to use different phone numbers for different clients when sending and receiving messages.
Issue:
When I receive an incoming message, the system does not show which of my numbers the client messaged. This makes it difficult to manage client communication effectively.
Request:
Please add a feature that allows me to see which specific number the client sent their message to. This will help ensure proper tracking, routing, and management of client communication across multiple phone numbers.
Ross Grishin
I don’t understand how Workiz doesn’t care about it for so many years
It so unprofessional to receive a business SMS and not knowing to which of the business numbers that I pay for to Workiz the message came to
Unbelievable
Tony Fuentes
YES! I have a customer who's husband kept texting me but every time I replied it would send the text to his wife instead. She got noticeably irritated.
Bill Malone
Yes, please!!