Invoice "Needs to be paid by" date correction
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Indy Little
Came here to make a suggestion for this and find it's been an ongoing frustration for customers for a LONG TIME?? Workiz, please; payment terms are so often based on the initial date of the invoice!! Once the invoice is created the customer has xx # of days to pay based on a company's NET configuration.
Job completion, or start date for that matter, isn't a customer's concern. Their concern is that the work is done well & correctly. That cannot be validated until after the work is complete and customer is satisfied. At that point is when most companies issue an invoice, thus the NET terms apply from date of invoice more often than not.
Please address this issue. Manually going into each Job --> Items --> scrolling down to adjust the due date (after an invoice is sent) for every single job is an incredibly non-user-friendly series of steps to use this software for an everyday function your Workiz customers are doing day-in & day-out = sending invoices to their customers.
B
Ben Daniel
This creates headaches for us too. There’s also not enough options for payment terms. We have to custom enter things every time
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Elizabeth
I had this issue as well. I was told by support to go to your settings-> documents-> invoices and then click on your date field, click on the insert values, job/invoice values and select the option job.InvoiceTimestamp.
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Joanna
Elizabeth I tried this hoping it would fix it unfortunately it only fixes the top portion on the invoice and not the portion at the bottom the box that reads "Due:" workiz sets it to the date you created the job not the invoice which is a hassle to have to remember to change it for every single job. It should be an easy fix for the development team