Enable Ganius to automatically place follow-up calls to customers regarding pending estimates or scheduled equipment installations.

The system should trigger an automated callback if an estimate has neither been approved nor denied within 5 days. During the call, Ganius should politely check the current status, ask whether the customer has any questions, and determine if they would like to proceed, decline, or discuss the estimate further.

This automation should also be adaptable for equipment installation follow-ups, allowing Ganius to contact customers regarding scheduling status, installation readiness, or confirmation updates.