AUTO RENEW | Feature Requests

AUTO RENEW

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Diane Temmen

What does AUTO RENEW mean? Apparently not AUTOMATICALLY RENEWING (continuing) an existing service plan. I have to reach out to each customer at the end of their service plan to get them to continue?????

I thought Workiz was supposed to simplify my life...not make more work for me!

December 12, 2023

Maor Livne

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Maor Livne

Hi Diane Temmen, Maor from the product team. I am sorry you had this frustrating experience. After investigating we do see that your customers have been automatically renewed as is the process. We will of course reach out to you to ensure that all is well.

Diane Temmen

Maor Livne: Thank you, Maor, for your time today. As we discussed, this seems like a glitch on that particular day. Thank you for investigating and hearing my concerns.

@Everyone: Please reach out to the product team. They truly care about making Workiz work for you! ~Diane