Auto invoicing
Boaz Schonherz
Hey Hector Matthews
Thank you for this feedback.
We already support auto-invoicing from the invoice page, and it works based on the logic you described.
Is there something specific that’s missing?
Thank you,
Boaz / Product
Hector Matthews
Boaz Schonherz We should be able to have a system-level setting where, once an account is unpaid, invoices with an outstanding balance are automatically sent based on a defined frequency. Clients pay at the end of service, so any remaining balance must trigger reminders or recurring invoices without manual intervention.
Currently, this requires going into individual accounts or even individual invoices and enabling auto-invoicing, which is inefficient and not scalable. This forces teams to babysit delinquent accounts and increases the risk of missed invoices, especially in high-volume environments.
Auto-invoicing should be part of how an organization or account does business, similar to how net-30 terms are applied across the board rather than selected invoice by invoice.
Boaz Schonherz
Hector Matthews
For this type of system-level setting, you can use the Automation Center, where automations can be triggered based on multiple invoice criteria (including “Past Overdue”).
What specific criteria is currently missing for your use case?
Talisa Rafferty
Boaz SchonherzThis would be fine, but I am already using all of my automations. There should be a better option for this.
Hector Matthews
Boaz Schonherz this only is actions one time just like at&t where you dont pay a bill it will be send you a email text constantly we should have that option and other softwares have it on the main account setting not in the setting for individual invoices.