Arrival Windows
J
Julie Andersen
The ability to give a customer an arrival window and have that reflected in the job updates (automated texts, emails, etc.) is critical for the service industry. This NEEDS to be a Workiz feature as soon as possible - it's already been implemented by Workiz competitors, e.g. HouseCall Pro.
M
Mason Eades
you can do this in your automation for the message you send out. You just say something like:
"Hello {customer name}, thank you for recently booking with [company name}.
We are all set for your appointment between {job start time} and {job end time} at {job address}. We'll also make sure to send a message before heading your way to better confirm that time. See you soon!"