Ability to send refund to customers
complete
Mary
Occasionally I will come across a job where I have taken payment, but need to refund some or all of that payment due to the job outcome. We used to use Square for taking card payments, and had the ability to refund payments back through Square with ease. This does not seem to be a feature with the Online Payments feature that Workiz integrates.
idan kadosh
complete
James Squared
Agreed, the partial refund of a payment ability needed in addition to the current ability to delete a payment.
J
Janet Milde
I know that you can refund the full payment, but we need the ability to refund a partial payment.
Diane Temmen
Janet Milde: Yes, I need to be able to issue a partial refund or show as a credit on the account for future service whether that payment was received via a check or credit card payment.