Two MAJOR "features" are missing from Service Plans. Features that seem common sense to roll out from the start. I really hope we don't have to wait too long for this. 1) When creating a ServicePlan, there is a field to add a description of the services offered in that plan, BUT in the mobile app that description field is NOT visible. The problem with this is that the technician who is actually SELLING the service plan can't even see what is included in the service plan! How are they supposed to sell something without being able to see what they are selling?? Makes absolutely no sense. 2) This one is probably worse than the first one. The CUSTOMER can't see what each service plan offers!! If you send the customer a link to pay for their service plan, and they click on that link, it takes them to a payment page that offers ZERO description of what they are purchasing. What?? So as a customer, I'm just supposed to enter my credit card info and pay for something with nothing in writing that decribes what I'm getting? Sorry if I'm being harsh. I just find it irritating that I am paying for a feature that isn't fully baked and now I'm forced to find tedious workarounds to make this make sense for both my technicians and customers. Workiz, please fix this ASAP!
